1. Processing Time All orders are processed and prepared for shipment within 2–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days; please allow additional days in transit for delivery.
2. Shipping Methods & Costs
- Shipping costs are calculated and displayed at checkout based on the delivery address and the weight/dimensions of your order (e.g., pallets, standard parcels).
- We partner with professional freight and logistics carriers to ensure your goods arrive in optimal condition.
3. Delivery Estimates Delivery times vary depending on the destination and the shipping method selected at checkout. Estimated delivery times are provided at the time of purchase. Please note that these are estimates and not guarantees.
4. Shipment Tracking Once your order has been dispatched, you will receive an email containing your tracking information. You can use this to monitor the status of your delivery.
5. Customs, Duties, and Taxes Innposo Trading BV is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
6. Damaged or Lost Shipments Innposo Trading BV is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Contact Us If you have questions about your shipment, contact us at:
- Email: office@innposotradingbv.com
- Phone: +31 68 484 3906